Douglas and Deirdre H of Beverley

This month we feature the possible consequences of a burst pipe.

When Deirdre and Douglas moved into their bungalow, the existing Mulberry kitchen required a bit of "Tweaking" to suit their own lifestyle. A new Aga, some different cabinetry and doors etc. The alterations were duly completed and all was well. That is, until Deirdre noticed water appearing from under her dishwasher.

Mulberry's dedicated plumber Martin was despatched immediately to investigate. The problem lay in a copper pipe, buried in the concrete floor which had been leaking for a number of years. Over time, the entire sub-floor had become soaked through until the water eventually appeared above ground.

To cut a long story short, our poor clients had to move out, Mulberry removed their lovely kitchen, appliances and granite worktops then builders had to dig out the floors of the kitchen and utility room down to the foundations before installing a new suspended wooden floor. Mulberry refitted their kitchen and utility room including replacement Karndean floor coverings throughout.

When the dust had settled, our client had this to say;

"Mulberry was superb, it is amazing that everything went back so successfully, and nothing went wrong. We couldn't conceive that it could be completed within 4 weeks - it was a very good achievement, a very smooth operation all together."

Our heart-felt thanks to Mr & Mrs H. for those kind words.